Dafne Jannie Gotay Hernandez
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An appointment gets cancelled and you start checking notes, calling and messaging every client who asked you to "let me know if a slot opens up"? Meanwhile, the slot stays empty and the person who could have come finds out too late, or never finds out.
A cancellation is no longer a lost slot: Happoin makes that time visible to interested clients.
Less manual follow-up: you don't have to check lists or contact clients one by one to offer each opening.
Times that actually fit: the service, location, professional and availability each client gave are all taken into account.
You control the communication: you choose the channels, the sending hours and the spacing between notifications.
Set it up once and let Happoin handle the follow-up.
Enable and configure: choose WhatsApp, email or both, the sending hours and how notifications are distributed.
Add your clients: record the service and their preferred dates, days and times.
Happoin looks for matches: it checks your calendar, opening hours and their exceptions, the service duration and available spots.
The notification is sent: before sending it, Happoin checks again that the slot is still free and meets the client's preferences.
The appointment is confirmed: the client books online or your team schedules it. The notification shares the opportunity but does not book the appointment.
If the slot is taken, it automatically stops being offered, so nobody receives an offer that no longer exists.
It adapts to the way you work, whether your clients book on their own or your team manages the calendar.
With online booking: your clients can join from your booking link with their name and mobile number, without creating an account. The notification includes your usual booking link, subject to availability.
With a manual calendar: your team adds the client from the dashboard. On WhatsApp, the client replies directly and your team arranges and records the appointment.
By email: the notification includes a button to message your business's WhatsApp, which must be set up.
You decide how and when notifications are sent.
In turns: notifies clients in the order they signed up. The wait between turns is configurable, with a minimum of 10 minutes, and starts once the message has actually been sent.
Notify everyone: available with the official WhatsApp API or with email only. Messages go out progressively while the slot is still free.
WhatsApp linked by QR: only allows notifications in turns and gives priority to appointment reminders.
No repeated notifications: you can set how many days apart each client can be contacted.
Notifications don't block the slot: the slot stays available until someone books it or your team schedules it.
Many clients already have an appointment but would rather come in sooner. With the waitlist, you can add them to look for an earlier option without them losing the time they already have.
Happoin only notifies them when an earlier time comes up that matches the service, the professional and the preferences they gave.
That way your clients gain flexibility and the time they free up becomes available for someone else.
Adapt the text of your notifications from the templates section, so every message sounds like your business.
Every message arrives clear and personal, without your team having to write a thing.
Beauty salons, hair salons, clinics, therapies and other services with set schedules. It's especially useful when your team spends time calling or messaging to fill slots.
Beauty salon: a facial treatment is cancelled on Thursday afternoon and the clients looking for that time are notified.
Hair salon: clients who ask "let me know if something earlier comes up" are added with their preferred days and times.
Clinic: patients with an appointment far off can bring it forward when a matching slot opens up.
Therapies: cancelled sessions are offered in sign-up order, without calling clients one by one.
Everything in view: search the list by name or phone and filter by status, location, service and professional.
Less time chasing open slots and more time looking after your clients.
Whether you have a small business or a large enterprise, Happoin adapts to your needs
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